Many laugh and many sing.
Many mouths sit agape with a cheek-to-cheek grin.
Fire swirls in the air as the acrobats swing—
Elephants weep, extravagently, with a tusk-to-tusk grin.

Amidst the cages, monkeys sit,
Faces pressed against the bars,
Rubbing their *******, dreaming of the trees
From which they would swing.

The freaks and the clowns sit amidst lurid lights—
Applying their faces with a cheek-to-cheek grin—
Constructing their masks, aided by the conjure of the magicians,
Those who draw salt from the air and harbour apparitions.

On stage now: Rotondo, the clown.
He dances, naked, with an ear-to-ear grin,
Rubbing his *******-belly, penetrating the mind of the Big-top ring,
Shrouded by the coiling laughter of an audience who yearn for the lights of deformed suffocation as Rotondo, the clown, paints a new face and ushers in a parade of freaks and deformed grins.

Freebies
Look how happy the reps are
Eating the free pizza
Given by the client
Some reps have 1 piece
Another ate 16 pieces
Talk about greedy!
Free coffee was given
As only coffee went with pizza
On a call centre night shift
Plus Pepsi cold 2 litres
Wish it was drink all you can
Don’t be selfish now!
Think of your team mates
You're on the account together
Nobody will be left behind
Or so they say in training
When nesting is passed
And production starts
It's obvious who makes it
Right now enjoy the free pizza
Given by the client
The new reps are happy
Will it soon change?

Together
Metrix love them hate them
Top box CSAT bottom box DSAT
What makes or breaks a rep
Or Team Leader or support
Your stats are my stats
My stats are your stats
We’re in this crap together
The call centre job
Love it hate it do it together
Top or bottom never middle

Metallica Calls
The guy listens to Metallica online while taking calls off customers
His TL knows of this and lets him do it for the rep gets good sales
Each and every day 4 or more sales earning a nice incentive
Rewards and Recognition days are a breeze he sells the items
Coffee makers toasters microwaves rice cookers fridges etc
He could have his own kitchen wares distribution company
All due to top metrix while listening to Metallica online

Easy NTEs
NTEs were issued like candy to kids
Given to low performing reps
Who has bad metrix like no sales
Plus time keeping or tardiness
All accepted them without issue
Writing why on the back
Part of the BPO experience
An easy way out if need be

NTE Yourself!
NTEs were given out each month
To the reps with low or no sales
In time there were no reps on the account
The Fake God was left alone
Just him and his support to call
They each wanted two fifty k a month
To do the work of ten reps
It was physically impossible
But they went for it and failed
Would they give NTEs to themselves?

Maybe I give myself too much credit: that I am good, I am doing better, I am great at my craft, that I have something to show everyone when in reality I am just average at best. What else do I show of myself that is worth a praise more than just “you did your best”? How bare do I have to be for people to pay attention to me? Maybe I am just having a bad day that has been going on for 182 days. But at the end of it all, I am just a mere performance worth 59% rotten tomatoes, it’s more than half, but barely fresh. At least I did my best? What other ******* do I have to say to myself so I don’t end up crying with a blade in my hand? It seems that trying is just never going to get me far, and the best I can give everyone is this: the mediocre poet who dreamed too high and fell so deep she died on sea. She had wings too weak and dreams too heavy that the only place she could reach was the clouds of 9, where she could only see from a few feet afar before she landed and died. That is the only thing I can offer.

I can be a wretched fake, in private, intimate performance.

I’m an actress capable of imitating spontaneous pleasure -
by tricks of hesitation, convulsive vocal play and postures.

A mimicry undetectable to an immediate spectator.

"Aww, thank you", I’ll sigh, as if leaving a good party.

“I’ve got a lot of homework to do,” I’ll add, a minute later.

To clear the stage.