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StoryTallinn May 25
Customer support sitting at a desk
Problem solver to the core
Lord of the FAQs
Dealing with other people's issue until the payday

About life and love
I frequently ask the questions
No clear procedure I can follow
Trial by error day after day
Patrick Austin Oct 2018
Please take a quick a moment to write a review.
If you were not satisfied, what could I do?
Customer care is always my goal,
to all future guests who visit my soul.
Closure’s essential to us moving on,
It matters to me why now you are gone.
Fearful my future will repeat mistakes,
I need to know first I might have what it takes.
Did I love too strongly at first when we met,
then settle for stable as needs being met?
Was it the fact that we need to work harder?
disappointments too much for you, so why bother?
With your help, my program can surely improve,
for now I am ready to make my next move.
Patrons of my heart may have different needs,
beyond conversation and sowing of seeds.
They may not discover the flaws that you see,
because they love past them, unlike you, with me.
Having a long term relationship end suddenly with no explanation is devastating. Please consider talking about things face to face and explaining your actions, choices and feelings. Anyone who does less, is not worthy of being in relationships. Wouldn't it be nice if people had reviews on Yelp after dates and relationships. I think better behavior when dating could result from this. What do you think?
For the low low price of just being within' earshot,
the conversation analyst will run a full diagnostic on your conversation.

You know how that perfect comeback
feels, three weeks after
You didn't say it?

In training, representatives for Inbound sales listen to recordings of their own phone calls and critique them like Art majors in a studio class.

Our conversation analyst.
Looks at you like a shoe on the wall.

Unlike the psychology major,  the conversation analyst will never share his results.

He'll just judge you.

He doesn't speak.
His fourth grade english teacher taught him that the carpenters house is never finished.
She was referring to her husband, the carpenter, not finishing the renovations on their new home, but the conversation analyst heard it as a metaphor, and adopted it as a universal truth.

Much like a painting controls the path your eye travels the canvas, or the scientific process that goes into composing music,
the way you build rapport is one of those things that people don't realize can be an art form until they wittness it professionally.

Our conversation analyst considers himself  Socio-passionate.

Which amuses him, when he deducts points from your conversation for not empathizing correctly.
Or not giving effective compliments by asking a relevant question afterwards.

The conversation analyst is not always mute. On special occasions such as first impressions he is a fine conversationalist.

You can meet the conversation analyst for the first time, as many times as you want.

If the carpenters house is never finished.
The conversation analyst
exemplar at listening,
Will never hear you.
Amber K Feb 2018
"Hello, how are you?"
I say in a voice I can't believe is mine.
I hate it so much.
It's become like nails on a chalkboard to my ears.

I ask the human in front of me,
"What can I get you today?"
They ignore me.
Finally someone approaches.

It's an older lady,
gray bushy hair with wild eyes.
I smile and begin to take her order.
She begins to make rude remarks towards me.

She leaves,
someone else approaches.
It's a man angry about a price I did not set.
He takes it out on me.

I take all of the verbal punches.
From people who have had their worst days,
to people who are just too privileged to give a little kindness,
I smile through it all.

I don't really think anyone who walks in,
really sees me as a human being.
They don't see that I fight social anxiety for a living,
or that I go through things too.

They don't care.
They don't want to care.
When they ask how I am,
they don't want an honest answer.

I wonder if they would smile,
or compliment me instead of insulting me,
if I weren't standing behind a counter,
taking orders and giving change.
Working with the public is rough. I've had the job I  have right now for awhile and everyday I am still shocked at how customers (and bosses) treat workers at restaurants. I try to smile and be kind to every customer service worker I ever come in contact with, because it can definitely get to you if you have people insulting you or treating you like crap from 7 in the morning until 3 in the evening.
Connor Simms Dec 2017
So much noise.
Pinging your ear drums like pellets.
Ricocheting off of every head.
I didn't think there was a purgatory.

Leave my dreams at once
The new Genre Tourist Punk
is sailing the nation.
Hawaiian shirts and white keds are lining up all around Orlando to see
up and thrifting bands like
Lobster trap,
Lighthouse tour and
Dogs welcome.

Founded in a Starbucks
by Toni and Dash,
two MECA grads one student loan away from selling out and getting involved in
the lighthouse painting business,
The Band: Lobster Trap
gave birth to a whole new genre.
Toni and Dash decided they needed to provide music that was expensive. niche.
Something unspeakably mundane.

With smash hits like
"This traffic is *******"
And "My name still isn't Joe".
Lobster Trap is flying
up the American top 40
faster than you can say socks and sandals

Sales of "I HEART LOCATION" merch has skyrocketed with every launched tour.
Crowds of L.L. bean boots and visors are Moshing, breaking poloroid cameras over each others heads in a salmon rage.

old school punk fanatics were skeptical at middle aged middle class suits getting into their scene.
until it hit them that they could now throw punches
at every pedestrian who ever cut them off.

"Hi thirsty, I'm Dad." By Land of the Polite
Has been played more times in the last year then any taylor swift song.

Money once invested in college-bound middle class vacationlander spawn is being wisely spend on bands like "discount Polo",
and "Local Diner"

So listeners.
if you spend an obscene amount of money on travel fair, and over priced, cheaply made souvenirs;
Or Work in customer service thriving to see those leaf peepers choked out by their own ***** packs.
Do yourself a favor.
road trip into your local bullmoose
sporting your states name on your chest.
And Treat yourself to an exclusive new album
If I could go into my mind
Walk around
It would look like
A cute little bookshop
Old and rustic
Books overflowing on shelves
All containing the knowledge my mind holds
A few cobwebs
In high up places
Overstuffed chairs
Made for comfort
When I need it
I imagine an older lady
In charge of the store
Wise for my age
The thoughts of
An 80 year old
In a 14 year old's body
When I was younger
It was probably like the children's section
Pictures filled my mind
Giving me the imagination
To keep my innocence
For as long as I did
My mom would say
That a 36 year old
Ran the shop then
And I, the 7 year old
Was a common costumer

I wish I could
Just live in my mind
And not have to interact
With the outside world

Sometimes I like to think
The boys that I get infatuated with
Will visit my little bookstore
And search the shelves
While I hide in an overstuffed chair
And admire them from the distance

I could go on forever
With this metaphor
Of my mind
So I won’t

While those who read this
Get a quick glimpse
Into my bookshop
And if they look hard enough
They can see the dark haired girl
With a smattering of freckles
Sunk into a chair
With a book in hand
And a pen in the other
As she expands her knowledge
She finishes a book
And adds it to the shelf
Another day
Another adventure
This morning brought to you by a lack of everything.
Also forgiving every customer solely on the basis that they haven't had coffee yet.
Like Oprah Winfrey is in my blood handing out second chances.
"You get a smile!"
"You get a smile"
"Go **** Y!~ ou get a smile!."
Because we've all been there. Pre-Java grump at everything.
So I guess what i'm saying is...
Rich white people who probably won't read this....
I get you.... you're welcome for the coffee and optimism.
I hope you pay it forward in some way...
May my smile and
My compliment of your expensive jewelry transmorph through your ears into your brain and out your mouth at...
A fellow employee
Your children
Your husband.
May they see you significantly after you drink this coffee.
Which I did not. could not. possibly tamper with. (Hehe. Tamper)
Because this is self serve.
So, "Go S*rve Yourself."
And have a nice day.
I wake up on a yogibo. It's comfy, but,
I'm in what is now just
My room.
It feels empty.

All the clutter
That made it look lived in
Is in the three empty
Sock and underwear drawers
That used to be:

All the pictures of us
and half the nerdy posters
were removed from the walls.
Half of the games,
Magic the Gathering cards,
Are all gone, so the shelves look bare.
Half the closet is empty.

I walk into the hallway and pass three doors
The first door leads to a bathroom,
The second a closet.
The third is what I now call a "guest bedroom".
The only things in it are an
Empty dresser covered in
Princess stickers...
And a bed frame.

I try not to leave that door open.

Go Down stairs
Sink into car,
Turn on Spotify
Crank the volume to 24
So I can't hear my own thoughts.

Drive to work.

Belt all of the lyrics and jam to "The one" and "Whoa whoa whoa" and "sloppy seconds".
By Watsky.
Clock in,
Apron up,
Shout: "Morning, family!"

How am I doing? "I'm awesome! how are you?"
How am I doing? "I'm wonderful! what brings you to freeport?"
How am I doing? "I'm fantastic, peak or dark roast?"

How's my daughter?

"Well actually... I
Broke up with her mom
And I
Wasn't the biological father
so I don't get to see her anymore.
My manager said that customers are getting
Uncomfortable around me
because I am too open so that's the
Scripted version I have to tell you."

Even though I'd love to tell you
that I don't know how she's doing,
and it kills me.
How I told her mom that even though she didn't have any
Compassion left for me,
And she lied to me,
Tortured me more than any human
on this earth and was slowly draining the
Life and sanity out of my body
like a leech, that I
Knew what I was signing up for
when I started to call myself
That I was leaving her,
so we could both get
Better, but I was not leaving that little girl.
And if she would let me
Love her, or
Watch her, or
Buy her birthday presents,
I would,
because she was the best thing to ever happen to me.

when you ask me how she's doing
All I can think about
is how I earned that first "I
love you,

How I made her laugh more times than her
Mother made her
Cry. How I tucked her in
and she made me read her
"Oh The Places You'll Go", over and
Over and
Screaming when I said she'd go
On through the hakken kraks howl, and
Giggling when I said she'd move mountains.
I raised her for three years and she called me
But her mother said
that because I wasn't the biological father
I don't have any right to see her.

"How am I doing? I'm awesome."
"How am I doing? I'm wonderful."
"How am I doing? I'm waking up."
Frank Ruland Feb 2015
I am a line cook;
my job is to cook the food
You do your job, I'll do mine
Let's neither of us be rude

I will work in harmony with servers;
I pledge to prepare the tickets they put out
Though, if they are to ***** at me,
******* back there shall be, no doubt

I will give dishwashers the respect they deserve,
given they return clean dishes to the line
Otherwise, I will give them the Hell they earned,
and they, two weeks notice before they resign

I will try to please my manager
Be on time, mannerful, dutiful and never steal
But, let them also be fair to me,
as I am the one cooking their meals

I will cater to the customer;
reasonable requests I will not pass,
but if they send good food back,
then they can kiss my ***

This is my line;
there are many like this one,
but this one is mine,
and my wall it shall be run

Do not impose upon me in my domain
My knives are sharp and flames hot,
but if you bring your ******* on my line,
upon your head wrath will be brought

I am a line cook
This restaurant is not my home,
but while I am on the clock,
from the line I will never roam
I had to do this piece. I myself work as a line cook and find that there is a brotherhood amongst me and other line cooks that is almost universal. You either love it, or hate it, but it's an experience that I think that's so worthwhile. You learn a lot on that line.
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