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nick armbrister Aug 2024
Things Change
Because a rep in the BPO becomes a supervisor then manager
This doesn’t give them the right to belittle other support and reps
Especially bullying and using bad words or snide comments
This upsets agents and makes them feel bad and perform worse
Plus it alienates them from the support and makes them look bad
In front of the entire team and often call centre which is bad
Respect lost in a minute often never to return or returning forced
Call centres are hire and fire them with egotistical bosses
Reps soon learn not to care less and hop to other centres
Brian saw this and experienced it putting his experiences down
So others can read learn understand call centre work
It’s not all bad but nor is it perfect and there’s much to say
Like any other industry there are good and bad points
Only by speaking out and education will things change
Zywa Aug 2024
It's easy to knów

what deed is simply good, but --


dóing it is not.
Play "[Acastos -] Above the gods", a Platonic dialogue (1986, Iris Murdoch)

Collection "Unspoken"
Zywa Apr 2024
Philosophy does

not help you to become learned --


but to be virtuous.
Collection "Ta eis heauton" - 5:9 ("Things to one's self" / "Meditations", 161-180, Marcus Aurelius)

Collection "Known"
Zywa Apr 2024
The soldiers scurry

away from what I don't want --


and not can believe.
Novel "Midnight's Children" (1981, Salman Rushdie), chapter 3-3 "Sam and the Tiger"

Collection "Low gear"
Zywa Apr 2024
Our soldiers wouldn't do

anything like that, we dream --


It can not be true.
Novel "Midnight's Children" (1981, Salman Rushdie), chapter 3-3 "Sam and the Tiger"

Collection "Low gear"
Zywa Mar 2024
My foe shows no light,

but I do sense some little --


dark within myself.
Novel "Two Years Eight Months & Twenty-Eight Nights" (which is 1001 nights, 2015, Salman Rushdie), chapter 8 "In Which the Tide Begins to Turn"

Collection "Low gear"
Zed Mar 2024
I am an ethical capitalist and
A poor philanthropist-
And as for party,
I claim none.
This system is exactly what the founders warned of.
Parties that pit parties against each other,
Who forget they are comprised of compatriots of the same nation.
Never swear off community
For the sake of security and comfortability,
Because those that tell you that is the bargain we pay
Invest in lies & deceptions.
Zed Mar 2024
Do people not see the separation of culture?
The quiet segregation of our artists,
Where we all hurt for their hidden toils.
By the media corporations that pay
Real artists pennies on the dollar.
Who bully those to ghost write
For people they believe will sell better.

Your feed is targeted, more selected
Than you can even imagine.
The profile built on most of you is
Down to a T, it should scare you and
I do not fear monger.
I have heard screams from one with no mouth;
I have seen myself programmed
To live out a life to completion
At the direction of others
Zed Mar 2024
I tell you all
As someone born to politics,
As someone who when he was born
Was told that everything is political;
There is a far larger nefarious thing
Going on behind the curtain, screen.
You are being tapped of all you know
Trapped, in a snare that closes slow
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