Here I was told to rest
though with quill in hand I wrest
I fight setting paper alight
with heaven dark and hell bright

Hell is mine and His is heaven
Of that there was no question
Though neither were mine:
It was just
this war of mine…

So I lost sight
of day and night
and spent my life in fright.

It burns it hurts It hits
My head of bitterness My mind of ressentiment
I want to destroy break and ******
Rip those apart Who stand
Stand for my hurt My wounds
Let them Die Let them burn
May they suffer Like Pigs and Monkeys
Swallowed by the Earth
Not like they did anything wrong But they choose to live
Why must they Live Why must They be
Be and hurt me
What did They do to me I suffer Suffer and burn
I wish to burn I wish them to Burn
Burn like Monkeys and Dogs End

It all happens there/work in a call centre job/go do what you want

Reasons
He worked in many BPO call centres and was considered a tenured agent
Meaning he knew what he was doing and could be trusted not to **** up
Not all tenured reps were so trustable or blemish free some really ******* up
Getting caught having *** in the security office with the guard watching the CCTV
Spotted raiding the biscuit cabinet that belonged to one of the vendors
Attempting to bribe the client by approaching a rival company to sell secrets
Setting up a rep you don’t like to take the fall for fraud that you actually did
Swing thru the axle of the boss’ Jaguar sports car so he died in a high speed crash
All this and more was done by so called trustable tenured reps over the years
It was an example of what not to be like no matter what the reason or motive

Things Change
Because a rep in the BPO becomes a supervisor then manager
This doesn’t give them the right to belittle other support and reps
Especially bullying and using bad words or snide comments
This upsets agents and makes them feel bad and perform worse
Plus it alienates them from the support and makes them look bad
In front of the entire team and often call centre which is bad
Respect lost in a minute often never to return or returning forced
Call centres are hire and fire them with egotistical bosses
Reps soon learn not to care less and hop to other centres
Brian saw this and experienced it putting his experiences down
So others can read learn understand call centre work
It’s not all bad but nor is it perfect and there’s much to say
Like any other industry there are good and bad points
Only by speaking out and education will things change

It's easy to knów

what deed is simply good, but --


dóing it is not.

i bark, and
i lap up vinegared wine from my bowl
laden with sprinkles of fruit flies.

my collar is on
but my leash, real long.
i’m not in earshot, but
i don’t stray too far.

Philosophy does

not help you to become learned --


but to be virtuous.

The soldiers scurry

away from what I don't want --


and not can believe.

Our soldiers wouldn't do

anything like that, we dream --


It can not be true.