Cyberbullies get a perverse sense of satisfaction (called gratification) from sending people inflamed materials, hate mail or fabricated poems taunting ot designed to torment. Inflammable materials or poems are writings whose contents are designed to inflame and enrage. Hate writing is hatred or obtuse poetries (including prejudice, racism, sexism or thinly disguised personal references or insinuations etc) in a poetry.
Serial bullies, whose behaviour profile you'll find in full at Bully OnLine, harbour a lot of internal aggression which they direct at others. This may include projection, false criticism and patronising sarcasm whilst contributing nothing of any value. It may also include a common tactic of "a number of people have emailed me backchannel to agree with me". This is standard bully-speak which I've experienced on several forums. In every case it's a fabrication or a distortion - usually the former. It's also a variant of the serial bully headteacher who says "a number of parents have complained to me about you...". When challenged, the identity of the alleged complainants can't be disclosed because it's "confidential". The purpose of this tactic is to wind people up. Don't be fooled into believing it has any validity - it doesn't.
People who bully are adept at creating conflict between those who would otherwise pool negative information about them. The method of creating conflict is provocation which bullies delight in because they know they can always coerce at least one person to respond in a manner which can then be distorted and used to further flame and inflame people. And so it goes on. The bully then sits back and gains gratification from seeing others engage in destructive behaviour towards each other.
Many serial bullies are also serial attention-seekers. More than anything else they want attention. It doesn't matter what type of attention they get, positive or negative, as long as they can provoke someone into paying them attention. It's like a 2-year-old child throwing a tantrum to get attention from a parent. The best way to treat bullies is to refuse to respond and to refuse to engage them - which they really hate. In other words, do not reply to their postings, and on forums carry on posting without reference to their postings as if they didn't exist. In other words, treat nobodies as nobodies.
The anger of a serial bully is especially apparent when they come across someone who can see through them to espy the weak, inadequate, immature, dysfunctional aggressive individual behind the mask. For instance, when serial bullies see themselves described at workbully/serial.htm they usually send me an abusive email.
The objectives of bullies are Power, Control, *******, Subjugation. They get a kick out of seeing you react. It doesn't matter how you react, the fact they've successful provoked a reaction is, to the bully, a sign that their attempt at control have been successful. After that, it's a question of wearing you down. The more your try to explain, negotiate, conciliate, etc the more gratification they obtain from your increasingly desperate attempts to communicate with them. Understand that it is not possible to communicate in a mature adult manner with a disordered individual who's emotionally *******.
The Number One rule for dealing with this type of behaviour is: don't respond, don't interact and don't engage. This is not as easy to do as it sounds. It's a natural response to want to defend yourself, and to put the person right. However, never argue with a serial bully; it's not a mature adult discussion, but like dealing with a child or immature teenager; whilst the serial bully may be an adult on the outside, on the inside they are like a child who's never grown up - and probably never will. Serial bullies and harassers often have disordered thinking patterns and do not share the same thoughts or values as you.
Although you may be the target of the cyberbully's anger, you can train yourself to act as an observer. This takes you out of the firing line and enables you to study the perpetrator and collect evidence.
When people use bullying behaviours they project their own weaknesses, failings and shortcomings on to others. In other words, they are telling you about themselves by fabricating an accusation based on something they themselves have done wrong. Whenever you receive a flame mail or hate mail, train yourself to instinctively ask the question, "What is this person revealing about themselves this time?"