As a uniform, he always wore
the grey ironmonger's coat
immaculately pressed and bore
clipped hair neat as well as a
close shave.
Mr. Cornthwaite (all of us
minions called him only Mr.)
was no "Do It 'Cos I Say So" boss
but with patience would teach
and preach retail folklore:
Cooks' staples stored well inside
our mini-market shop advanced
for its 50s' existence; shelf-stacking
to re-arrange for early use-by at the
front; fast-moving lines checked
hourly if not sooner; trusted staff
becoming the Tasting Squad for
new fresh produce being considered
for supply - The Cornflake (never
uttered in his hearing) circulating
to ensure not only that his ever-clear
commands were reflected in full shelves
but also that staff were coping not
rushed or overwhelmed.
The best Warrant Officer cares
just as much commands as
my de-mobbed Warrant Officer
father used to tell me when I asked.
(c) C J Heyworth
Two pieces of advice I received when much younger have had a huge influence on how I have lived:
Dad's observation that forming people into a team is just as much about care for them as it is about command, and my grammar school headmaster's certainty that our education in his school was intended to turn us into NCOs who actually make the world work satisfactorily.
Stanley Cornthwaite was shop manager of Booth's 1950s' Blackpool mini-market which stretched from the Promenade back to The Strand, and sold far more varieties of the groceries, meats, breads and cakes than many of its competitors.
Working there during several school holidays when I was a very impressionable 13/14 year-old was my first significant work experience, showed me that I would not go into retail, but was very pleasant and informative for most of the time.
I'm unsurprised that Booth's has grown and grown, and now has several high-quality, medium-size mini-markets across the North West. It is not at all a Pile'em High & Sell'em Cheap company.