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Oct 2014
Customer service you say
I look at things a different way
Especially after spending half my day
Trying to get things resolved
Testing my patience and nerves
Been on hold for God only knows how long
Trying to stay strong
Please hold your call is important you first said that 5 hours ago
I hate being bounced around to different departments and then put on hold again
I am not a bouncy ball
I am wondering if I could talk to a guy named Paul instead of people who's names I gave up trying to pronounce 2 hours ago
You say to make a selection, but there is not a valid choice listed
If I press sales, will I get a person to talk to then?
If they think they can sell me something my call might be important then, especially if they get a commission
If I have to take much more of this, do I have permission to Scream
I feel like I'm stuck in a bad dream
My patience is getting thinner and my hair too
I pulled some out while I bit my tongue
I did  not want to say things I might later regret
I want to say one thing if I may speak my mind
I gave your customer service a new name
It is Customer Disservice
This is based on my experience with so called Customer Service.
Ann M Johnson
Written by
Ann M Johnson  Minnesota ( A Small Pop?)
(Minnesota ( A Small Pop?))   
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