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You have been connected to Carrie So.
Carrie So:ย ย Cancer Treatment Centers of America, this is Carrie. How may I help you?
Suzy Berlinsky:ย ย Exposure to X-rays causes radiation-sickness. How might exposing cancer sufferers to radiation-sickness improve their health?
Carrie So:ย ย Hi Suzy.
Carrie So:ย ย Radiation therapy for cancer treatment is a different type of radiation
Carrie So:ย ย I can send you a link, it's from the National Cancer Institute's website
Carrie So:ย ย it explains in more detail what radiation for cancer is
Carrie So:ย ย
Suzy Berlinsky:ย ย How so? The loss of hair is a hallmark of radiation-sickness.
Suzy Berlinsky:ย ย What's the cure-rate of your organization?
Carrie So:ย ย We have survival statistics posted on our website, they are specific by cancer type
Suzy Berlinsky:ย ย The appeal of this site is one-on-one with someone who possesses expertise in regards to cancer. Please route my questions to an expert.
Carrie So:ย ย I am an oncology information specialist, I am trying to help you today
Carrie So:ย ย There isn't an answer to your question about a cure rate for our orgonization
Carrie So:ย ย as I mentioned, you can see our survival data, by cancer type on the website
Suzy Berlinsky:ย ย Of course there's an answer. Your large organization keeps meticulous statistics.
Carrie So:ย ย In most cases Suzy, people want statistics that our specific to a cancer type
Carrie So:ย ย Would that be helpful for you?
Suzy Berlinsky:ย ย I want an overall statistic as I'm collecting data on cancer survival rates.
Carrie So:ย ย Any data you find Suzy will be separated into cancer types
Carrie So:ย ย Have you been to the National Cancer Institute website before?
Suzy Berlinsky:ย ย Please connect me with an expert.
Carrie So:ย ย I will transfer you
Christie Nelson has entered the session.
Christie Nelson:ย ย Hello Suzy.
Suzy Berlinsky:ย ย Do you possess statistical data?
Christie Nelson:ย ย Yes, we do have stats comparing Cancer Treatment Centers of America outcome versus the SEER National Database.
Christie Nelson:ย ย Have you been diagnosed with cancer, Suzy?
Suzy Berlinsky:ย ย What's your overall cure-rate? How many of your patients survive at least 5 years following treatment?
Christie Nelson:ย ย We break down our statistics by cancer type. I want to make sure I am helping you in the way you want to be helped today. Are you considering making an appointment at one of our centers?
Suzy Berlinsky:ย ย I'm shopping around. I've yet to receive a straight answer from your organization. Answer my questions please.
Christie Nelson:ย ย We do not have a overall cure-rate. I can give you statistic's based on cancer type. What type of cancer are you researching? Then I can give you the answer.
Suzy Berlinsky:ย ย That's not true. What's your cure-rate amongst patients with cancer seated in the lungs?
Christie Nelson:ย ย For non small cell lung cancer
Christie Nelson:ย ย CTCA is 22 percentage points higher than the national average in survival.
Christie Nelson:ย ย at 1 year, CTCA is 16 percentage points higher than the national average
Christie Nelson: Suzy, may I ask, what is the name of your medical insurance so that I may be in the best position to help you?
Suzy Berlinsky:ย ย 90% of lung cancer patients die within a year of diagnosis. How long before they succumb to their illness upon completion of your course of treatment?
Christie Nelson:ย ย That certainly is a very difficult question. That depends on so many variables. I don't have the answer for you. Ultimately you would need to come in and meet with our doctors to evaluate your options.
Suzy Berlinsky:ย ย May I correspond with someone other than a salesman?
Christie Nelson:ย ย I am not a salesman, Suzy. We are patient advocates here at CTCA. In order to speak with a clinicial person from our center, you would need to make an appointment. I would be glad to help you set that up.
Suzy Berlinsky:ย ย You have yet to answer a straight-forward question. Surely you have common statistics at-the-ready.
The agent is sending you to http://www.cancercenter.com/lung-cancer/survival-outcomes.cfm.
Carrie So has left the session.
Suzy Berlinsky:ย ย When will someone knowledgeable be available to answer elementary questions concerning cure-rates?
Christie Nelson: Suzy, I have answered your question, showed you the chart. I am sorry I am not understanding how I can help you further.
Suzy Berlinsky:ย ย Somehow I got placed in the sales dept. Please transfer me.
Christie Nelson:ย ย Suzy, you need to make an appointment to speak with our clinical staff. I need to assist other patients now. I wish you all the best.
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