1d
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You have been connected to Carrie So.
Carrie So: Cancer Treatment Centers of America, this is Carrie. How may I help you?
Suzy Berlinsky: Exposure to X-rays causes radiation-sickness. How might exposing cancer sufferers to radiation-sickness improve their health?
Carrie So: Hi Suzy.
Carrie So: Radiation therapy for cancer treatment is a different type of radiation
Carrie So: I can send you a link, it's from the National Cancer Institute's website
Carrie So: it explains in more detail what radiation for cancer is
Carrie So:
Suzy Berlinsky: How so? The loss of hair is a hallmark of radiation-sickness.
Suzy Berlinsky: What's the cure-rate of your organization?
Carrie So: We have survival statistics posted on our website, they are specific by cancer type
Suzy Berlinsky: The appeal of this site is one-on-one with someone who possesses expertise in regards to cancer. Please route my questions to an expert.
Carrie So: I am an oncology information specialist, I am trying to help you today
Carrie So: There isn't an answer to your question about a cure rate for our orgonization
Carrie So: as I mentioned, you can see our survival data, by cancer type on the website
Suzy Berlinsky: Of course there's an answer. Your large organization keeps meticulous statistics.
Carrie So: In most cases Suzy, people want statistics that our specific to a cancer type
Carrie So: Would that be helpful for you?
Suzy Berlinsky: I want an overall statistic as I'm collecting data on cancer survival rates.
Carrie So: Any data you find Suzy will be separated into cancer types
Carrie So: Have you been to the National Cancer Institute website before?
Suzy Berlinsky: Please connect me with an expert.
Carrie So: I will transfer you
Christie Nelson has entered the session.
Christie Nelson: Hello Suzy.
Suzy Berlinsky: Do you possess statistical data?
Christie Nelson: Yes, we do have stats comparing Cancer Treatment Centers of America outcome versus the SEER National Database.
Christie Nelson: Have you been diagnosed with cancer, Suzy?
Suzy Berlinsky: What's your overall cure-rate? How many of your patients survive at least 5 years following treatment?
Christie Nelson: We break down our statistics by cancer type. I want to make sure I am helping you in the way you want to be helped today. Are you considering making an appointment at one of our centers?
Suzy Berlinsky: I'm shopping around. I've yet to receive a straight answer from your organization. Answer my questions please.
Christie Nelson: We do not have a overall cure-rate. I can give you statistic's based on cancer type. What type of cancer are you researching? Then I can give you the answer.
Suzy Berlinsky: That's not true. What's your cure-rate amongst patients with cancer seated in the lungs?
Christie Nelson: For non small cell lung cancer
Christie Nelson: CTCA is 22 percentage points higher than the national average in survival.
Christie Nelson: at 1 year, CTCA is 16 percentage points higher than the national average
Christie Nelson: Suzy, may I ask, what is the name of your medical insurance so that I may be in the best position to help you?
Suzy Berlinsky: 90% of lung cancer patients die within a year of diagnosis. How long before they succumb to their illness upon completion of your course of treatment?
Christie Nelson: That certainly is a very difficult question. That depends on so many variables. I don't have the answer for you. Ultimately you would need to come in and meet with our doctors to evaluate your options.
Suzy Berlinsky: May I correspond with someone other than a salesman?
Christie Nelson: I am not a salesman, Suzy. We are patient advocates here at CTCA. In order to speak with a clinicial person from our center, you would need to make an appointment. I would be glad to help you set that up.
Suzy Berlinsky: You have yet to answer a straight-forward question. Surely you have common statistics at-the-ready.
The agent is sending you to http://www.cancercenter.com/lung-cancer/survival-outcomes.cfm.
Carrie So has left the session.
Suzy Berlinsky: When will someone knowledgeable be available to answer elementary questions concerning cure-rates?
Christie Nelson: Suzy, I have answered your question, showed you the chart. I am sorry I am not understanding how I can help you further.
Suzy Berlinsky: Somehow I got placed in the sales dept. Please transfer me.
Christie Nelson: Suzy, you need to make an appointment to speak with our clinical staff. I need to assist other patients now. I wish you all the best.
Thank you for visiting Cancercenter.com. You may now close this window.
Your session has ended. You may now close this window.
THE END
All agents are currently busy. Please stand by.
An agent will be with you in a moment. Thank you for your patience.
The next available Agent will be with you in a moment.
You have been connected to Carrie So.
Carrie So: Cancer Treatment Centers of America, this is Carrie. How may I help you?
Suzy Berlinsky: Exposure to X-rays causes radiation-sickness. How might exposing cancer sufferers to radiation-sickness improve their health?
Carrie So: Hi Suzy.
Carrie So: Radiation therapy for cancer treatment is a different type of radiation
Carrie So: I can send you a link, it's from the National Cancer Institute's website
Carrie So: it explains in more detail what radiation for cancer is
Carrie So:
Suzy Berlinsky: How so? The loss of hair is a hallmark of radiation-sickness.
Suzy Berlinsky: What's the cure-rate of your organization?
Carrie So: We have survival statistics posted on our website, they are specific by cancer type
Suzy Berlinsky: The appeal of this site is one-on-one with someone who possesses expertise in regards to cancer. Please route my questions to an expert.
Carrie So: I am an oncology information specialist, I am trying to help you today
Carrie So: There isn't an answer to your question about a cure rate for our orgonization
Carrie So: as I mentioned, you can see our survival data, by cancer type on the website
Suzy Berlinsky: Of course there's an answer. Your large organization keeps meticulous statistics.
Carrie So: In most cases Suzy, people want statistics that our specific to a cancer type
Carrie So: Would that be helpful for you?
Suzy Berlinsky: I want an overall statistic as I'm collecting data on cancer survival rates.
Carrie So: Any data you find Suzy will be separated into cancer types
Carrie So: Have you been to the National Cancer Institute website before?
Suzy Berlinsky: Please connect me with an expert.
Carrie So: I will transfer you
Christie Nelson has entered the session.
Christie Nelson: Hello Suzy.
Suzy Berlinsky: Do you possess statistical data?
Christie Nelson: Yes, we do have stats comparing Cancer Treatment Centers of America outcome versus the SEER National Database.
Christie Nelson: Have you been diagnosed with cancer, Suzy?
Suzy Berlinsky: What's your overall cure-rate? How many of your patients survive at least 5 years following treatment?
Christie Nelson: We break down our statistics by cancer type. I want to make sure I am helping you in the way you want to be helped today. Are you considering making an appointment at one of our centers?
Suzy Berlinsky: I'm shopping around. I've yet to receive a straight answer from your organization. Answer my questions please.
Christie Nelson: We do not have a overall cure-rate. I can give you statistic's based on cancer type. What type of cancer are you researching? Then I can give you the answer.
Suzy Berlinsky: That's not true. What's your cure-rate amongst patients with cancer seated in the lungs?
Christie Nelson: For non small cell lung cancer
Christie Nelson: CTCA is 22 percentage points higher than the national average in survival.
Christie Nelson: at 1 year, CTCA is 16 percentage points higher than the national average
Christie Nelson: Suzy, may I ask, what is the name of your medical insurance so that I may be in the best position to help you?
Suzy Berlinsky: 90% of lung cancer patients die within a year of diagnosis. How long before they succumb to their illness upon completion of your course of treatment?
Christie Nelson: That certainly is a very difficult question. That depends on so many variables. I don't have the answer for you. Ultimately you would need to come in and meet with our doctors to evaluate your options.
Suzy Berlinsky: May I correspond with someone other than a salesman?
Christie Nelson: I am not a salesman, Suzy. We are patient advocates here at CTCA. In order to speak with a clinicial person from our center, you would need to make an appointment. I would be glad to help you set that up.
Suzy Berlinsky: You have yet to answer a straight-forward question. Surely you have common statistics at-the-ready.
The agent is sending you to http://www.cancercenter.com/lung-cancer/survival-outcomes.cfm.
Carrie So has left the session.
Suzy Berlinsky: When will someone knowledgeable be available to answer elementary questions concerning cure-rates?
Christie Nelson: Suzy, I have answered your question, showed you the chart. I am sorry I am not understanding how I can help you further.
Suzy Berlinsky: Somehow I got placed in the sales dept. Please transfer me.
Christie Nelson: Suzy, you need to make an appointment to speak with our clinical staff. I need to assist other patients now. I wish you all the best.
Thank you for visiting Cancercenter.com. You may now close this window.
Your session has ended. You may now close this window.
THE END
