Change Time
Do some reps miss the selling?
When they’re between call centre jobs
Not able to close a sale for B2B
Or get a Sirius XM radio upgrade
What of reps doing tech support
Fixing broken TVs and infra-red heaters

Same **** different shift on and on
Dial dial inbound joy call queuing
Sup call where’s your TL?
They’re MIA having a secret smoke
While the reps struggle on
This shift the same as before
Nothing new to learn here
They don’t wanna report in

But must or get sanctioned
They dream of a sales job
Actually being good at it
Getting top box metrix and sales
Walking with pride enjoying work
Looking forward to each shift
Not like tech support Hell!
Time for a change