The first time I met Big Jim was in my shop. He walked in with a burning sage bundle, waving it in circles above his head. He told us he was smudging the place, said it was sort of an ancient cleansing ritual. My partner told him he couldn't do that, that it would ***** the customers, probably wasn't good for business, that he should put it out. Jim just stood there with the smoldering smudge bundle in the middle of the store looking dumbfounded and sad. I knew I was going to like the guy.