It was August 17 at the New York Port Authority Bus Terminal
Departures that didn’t arrive
Trips surround the Greyhound Bus
Passengers stranded having a right to fuss
Some were outraged and words of cuss
But passengers need to get too their destination being a must
Shortage on Drivers is what passengers were told
But that excuse surely doesn’t hold
But that was totally no excuse
Greyhound’s explanation was a refuse
Stranded passengers feel their money and the company just used
Greyhound being an Icon around for years
It seems Greyhound can no longer preserver
A passenger refund doesn’t cover any delay
As for that refund is not ok
Passengers are entitled to quality service
It’s satisfaction that must surface
If you can’t deliver your promise
Then Customer Service must be honest
Passengers want operations to be an On-Time ride
It’s that guaranteed service that passengers want Greyhound to provide
No, passengers must not take in as their stride
Greyhound improvements that you be solid in how you operate
This is something all the passengers would appreciate.