another Ed Sheeran gig and i'm more certain than ever that i'm not a fan... more than ever i try to look for grown-up music, after watching the clientele who came i am more certain of it than anything... women mostly listen to him... we had to change the toilets around to accommodate an 80:20 ratio of women to men... to ease up on the queuing...
i got home with aching feet but with my head in the clouds... put on some more KORTEZ... this time starting the night session with the song Boję Się (i'm afraid) - sure... Ed Sheeran might be a guitar maestro... but it's unlike he can also play the trombone... or for that matter does... if Damian Rice was his idol it's not surprising that the music is what it is...
and no... you don't need an old school rock band guitar solo... a change of rhythm coming from the bass guitar... which then dictates what the drums will do... and whether the guitar can be replaced with... a trombone and or a trumpet...
mind you: at least the Red Hot Chilli Peppers played two days in the row... but had completely two different set-lists... and every song was a like a memory from my teenage years... maybe because Ed Sheeran is a peer... i can't relate...
but... i didn't have time to think... first time i saw him i was a petty exit steward... today i was a supervisor with 16 stewards underneath me... i guess my grandfather taught me well: about how to work with people how to deal with them... while fellow two supervisors complained... moaned... threatened the stewards with sending them home... over-use of mobile phones... wandering about... sure... i had one failure... a breaker who did breaks for about 5 people... then ended up disappearing on hours on end... in the end i wasn't going to ran after him: i didn't even reprimand him... i just told the other stewards that we're working with this lazy *** who keeps ******* off... useless... a collective shaming tactic... it worked... since in the end the other guys and gals worked out a system of breaking each other...
under me these two girls who some other supervisor warned me against: how they would wander off, this that and the other... how she was forced to send them home: even this other supervisor said: i don't want to work with her... she ends up sending half her staff home... that's the thing... some people are but a little authority and they go ego-tripping... on authority... it's like that quote is actually true: power corrupts... absolutely power corrupts absolutely: they were once in the same position these poor souls are in now... it's like the inverted power dynamic doesn't trickle into their thick skulls...
then again women are mean to other women: in general...
these two supposedly "troublesome" girls?! perfect angels... i talked with one before the shift... listen: work with me... keep me informed... if there's any problems let me know... the other was creating problems early on... two toilet breaks... one break in general... and this other woman from another company started to bother her: telling her what to do, so she retorted with: but you're not my supervisor...
something had to be done... girl, do you want to move from this nagging *****? yeah... please... swapped her with another girl... she ended up sharing a vomitory with a pristine example of a steward... some hours later i had management come up to me and tell me: these two stewards are doing an amazing job... well then...
good call on my behalf... please: leniency... don't just bring the stick... bring a carrot... there's no power dynamic: or at least let's pretend there isn't one... no hierarchy... i had no issues with people looking at their phones... absolutely none... i never once heard my code name mentioned on the radio... my ear-piece was completely deaf...
just before Ed Sheeran was about to come on i walked up to a kiosk selling burgers while getting a coffee for one of my stewards and asked: so... tell me... what happens to all the leftover burgers? they get thrown out... really? seems like such a waste... do you think my stewards could have them? yup yup... off i went and asked all my stewards whether they could eat beef... two Muslims stewards said they'd rather go hungry than eat meat they didn't know was Halal or not... but would love some chips...
and? i managed to feed all my stewards for free... happy customers... they stayed in position... complied with everything i was insinuating... showed genuine interests in customers... obviously what helped was that i was always visible to them... roaming docks 102 through to 107... chatting with them... not really stomping over them...
the other supervisors? you think they fed their underlings?! i hardly think so... i hardly think so if they kept complaining about their attitude...
at the end of the shift one of these "bothersome" girls came up to me and said: thank you... it was an immense pleasure working with you.... well... i did give her what she wanted and from time to time checked up on her asking her if she was happy... thumbs up came the reply...
i must have learned my people skills from my grandfather... he taught me: be humbler than whatever humble job there is... there's no need to over-stretch authority... there really isn't... people don't learn to comply by force... by constant nagging... not if they're teenagers and this is something of a side-gig for them: or their first job... ****'s sake... i've only been doing this "job" from December of last year and i'm already supervising: even though i don't have any qualifications to do so...
maybe that's why i wasn't paying much attention to the Ed Sheeran gig... seen him once... second time wasn't as spectacular... while... the Chillies were probably more spectacular the second day than the first: even if they didn't play all their popular songs... Scar Tissue... Under the Bridge...
hmm... am i writing about work, or am i writing about interacting with people? i think the latter... i'm writing about... how people interact with me after i hear about how they interact with others and how others are always wrong about what i find in my stead...
i must conjure a term for all of this: perhaps i just look the part and people don't have a problem with associating with some "higher" authority... i do remember not being a poet at the briefing... i stood up before the whole lot of them and told them that i wouldn't be speaking about all the nitty-gritty *******... my bossy colleague would... i just stared into the distance and then sometimes at them... raising my voice on certain points... stressed-stern...
masculine-bias... no no... that's not the term i was going to use... masculine-leniency... that's the one... i did have rules that were to be unbroken on an unspoken level of communication... i just implored: work with me, work with me: and i'll work with you...
after all... this is almost like target practice... i'm trying to get skills should i eventually do settle on the path toward becoming a high school teacher... i'm orientating myself... speaking to a bunch of people is going to be my greatest "defeat" before i conquer this "fear"... having authority...