A tear slowly creeps down his cheek.
The phone call brought him from strong to weak.
The call broke his spirit, left him deep in pain.
He wishes he could hide his tears, he wishes it would rain.
He had been hopeful, that the call would go great.
He had no idea he had walked into a miserable fate.
He started off chipper, started off perky.
His happiness waned and his voice became jerky.
He had trouble speaking because of the lump in his throat.
He felt all alone, secluded, remote.
All because of the phone call that brought the master of conversation down to a novice.
That started with these words,
"Hello and thank you for calling the Bursar's office."